Cloud Front Office

SiliconRepublic.com: Consumerisation and self service IT will explode #Cloud

More people getting wise to the gig. This trend is central to cloud computing success, after all, if you can't order it, you can't sell it.

Consumerisation and self service IT will explode

The smart phone, particularly the phenomenal growth of the iPhone, is now increasingly joining the laptop and the netbook as a business tool, Gilmore continued.

“The on-demand service era will really take root in business as it becomes clear that major cost reductions are possible through the introduction of ‘anytime, anywhere,’ personalised services that reflect the hugely successful Apple iTunes mode of application access and availability."

via www.siliconrepublic.com

Great coverage on newScale 9 #cloudcomputing #itil

We launched newScale 9 last week.  Here's some coverage from last week:

 Can newScale Make IT Service Catalogs Sexy? – Data Center Knowledge

newScale Revs Its Service Catalog Software – Cloud Computing Journal (this same article was also covered in Virtualization Journal, Client/Server News, and other Sys-Con online publications)

Changes in the Datacenter and Cloud – newScale Allows Pioneers in Cloud to Work with IT  – Silicon Angle

Companies Take to Service Catalogs – IT Business Edge

newScale 9 Takes Self-Service IT and Lifecycle Management to a New Level – Press Release (also covered by VMblog.com and several other online publications)

 
And my own blog post here

SiliconANGLE — Blog — Changes in the Datacenter and Cloud - NewScale Allows Pioneers in Cloud to Work with IT

Great coverage on newScale 9 release.

The vision of NewScale is all about the "consumerization" and "commoditization" of IT.  It's a relevant model today.  For example, IT is dealing with massive commoditization of components that are being "mashed up" into a set of services more often then not.

Simply put the enterprise is seeing "mashups" as the norm not the exception.  Ultimately the user within an enterprise demands consumer like services and experiences.  This is the new IT model.

We are moving from users to consumers within the enterprise.  What NewScale is doing is providing a platform to enable this.

via siliconangle.com

Reading: "How cloud computing changed internal IT in 2009" IT Shops Planning "Run IT as a Cloud"

David at Infoworld www.infoworld.com

Strangely enough, cloud computing has turned out to be more about reviewing and modernizing internal IT than about how internal IT systems can be extended to the clouds. More simply put, we now try to replicate the value of cloud computing by modernizing and reimplementing our existing IT architectures using cloud computing concepts, such as self-provisioning, virtualization, elasticity, multitenancy, and yes, SOA.

Maps to what I'm seeing in our customers. The cloud is moving them to define a cloud operating model to increase business agility and reduce costs.

As they mature beyond virtualization, they run into the need to:

• standardize services
• deploy an actionable service catalog
• manage, report, track consumption (and maybe costs)
• deploy an IT storefront for self-service.

I'm Trying to Save Some Jobs. Cloud Computing Impact on IT Folk. What Should I Emphasize

I'm preparing a talk on cloud computing and the impact on IT service management folk and careers for the Pink Elephant conference in Vegas.  I've noticed that many data center folk don't know about ITIL, and the many ITIL practitioners don't know about cloud computing. But I'm pretty sure they need each other.

So I'm trying to unite these two streams and maybe save some jobs.  I'd love to have your input for this talk.  

The thesis is this:  The growing interest in Cloud Computing and Software As A Service (SaaS) models is providing yet another push towards defining the value of IT in the context of Services versus Technology. Cloud Computing focuses on the Business Outcomes and Value elements rather than the technology components they are comprised of.

So I'm doing  session to explain to IT practitioners the important role they will play in the adoption of cloud computing strategies, the changing emphasis from inward looking IT processes to Business customer process automation.

My hope is help IT service management folk understand the types of roles, knowledge and costing/pricing approaches that will be valuable.