Why We are Here. My Manifesto.

Today, I'm announcing, CloudFrontOffice.com, a new blog and professional community for cloud and data center virtualization people dealing with the business and customer aspect of public and private clouds. Everyone is free to join.

 

Just like the consumer Web 2.0 gave rise to enterprise Office 2.0, I see virtualization and cloud computing giving rise to a new IT Front Office for the Cloud. I am calling this the Cloud FrontOffice, the place where business demand meets IT supply.

I want to explore and engage in conversations with a community a whole set of questions that cloud computing gives rise to:

 

From strategic questions, such as:

* What are the new IT operational models we should be thinking about?

* What are the key service management processes I need to revamp, revisit or re-engineer?

* How do I communicate to senior management the options available?

 

To tactical questions, such as:

* How do we charge and what do we charge if we are not providing computing power?

* What rationale do we use to choose when to leverage internal resources and external resources?

* What should our catalog, account management and billing strategy be?

* What's the best self-service strategy?